Organic Social Media Triumph: A Turbow Farms Case Study on Boosting Engagement and Media Appearances with a Well-Executed Online Strategy

The Client: Turbow Farms

Turbow Farms is a family-run specialty cut flower farm located in Los Altos, California, offering uniquely grown blooms from March through October. Rooted in sustainable practices, Turbow Farms provides an oasis of vibrant, fragrant flowers for their community while emphasizing various offerings like workshops, team-building events, flower bundles, and seasonal arrangements.

IG: @turbowfarms

YouTube: @turbowfarms

Facebook: Turbow Farms

Client Goals:

  • Build Brand Awareness

  • Strengthen Online Presence

  • Drive More People to Join Workshops

What We Did:

After carefully studying Turbow Farms' existing content performance, an effective strategy was devised and implemented:

  • Focusing on Charmaine: Making Charmaine the face of the content fostered a more personal connection with the audience, thus humanizing the brand.

  • Leveraging Video Content: We exploited the potency of visual storytelling, particularly Instagram Reels, to capture the audience's attention more efficiently.

  • Incorporating Trending Music: To make the posts more engaging and shareable, popular music tracks were incorporated within the video content.

Further, we initiated measures to stay relevant and offer value to our audience:

  • Creating Holiday-Themed Content: Aligning with specific seasons and holidays added an exciting element to the content, ensuring more interactions.

  • Harnessing Social Media Trends: Adopting trends like the "Barbie-inspired bouquet" cultivated a fresh and timely appeal to a broader audience.

  • Educational Tips & Tricks Videos: Sharing practical tips and tricks about farming served dual benefits - it provided valuable information to our audience and established Turbow Farms as a knowledgeable resource in the field.

  • Promoting Unique Workshops: Proactive promotion of Turbow Farms' workshops helped to stimulate interest and encouraged more people to sign up.

Results:

Our tailored approach yielded remarkable results for Turbow Farms, setting them on a path of continuous growth:

Social media engagement and Reels data visualization for turbofarms from Jan to Jun, showing increased engagement by 138.84% and 38 Reels published with a 72.73% rise. Includes line and bar graphs for detailed period analysis.
  • Increased Impressions: From January to June 2023, our strategy led to an incredible surge of 66,210 in impressions for Turbow Farms' organic content. This spike is a direct indicator of the brand's heightened visibility, reach, and awareness among potential customers.

  • Boosted Reels Engagement: Implementing Instagram Reels as a major component of our strategy bore fruit, with engagement rates increasing hugely by 138.84%. This increased engagement translated into more likes, comments, and shares — pointing to stronger connections with the audience and improved customer interactions.

  • Workshop Success: For the very first time, some of their workshops sold out completely. This milestone speaks volumes about the effectiveness of our workshop promotions and the increased interest among their audience.

Group of people posing with floral arrangements in a garden setting, with a dog, trees, and a building in the background.
  • Strong Local Community Engagement: Turbow Farms saw significant engagement from the local community. This engagement is crucial as it not only solidifies the brand's local standing but also boosts the chances of word-of-mouth referrals.

  • Brand Evolution: All these successes built a solid foundation for Turbow Farms to branch into the next chapter of their brand's growth confidently.

  • Media appearances: As the farm's online visibility soared, so did the attention it received from popular local media platforms.

TV segment on "Live in the Bay" with three women standing behind a table holding flower bouquets, accompanied by a weather forecast display on the left.
Filming scene in a rustic setting with a camera crew. Two women stand at a wooden counter, surrounded by flowers, engaged in conversation. Professional camera and lighting equipment are visible.

In particular, the burgeoning popularity of Turbow Farms led to invitations for notable appearances on platforms like 'CA Bountiful' and 'Live in the Bay'. These media appearances served as an excellent opportunity to engage a larger audience and further strengthen the brand's presence in the community.

'California Bountiful', a renowned platform portraying stories about people and communities leading the way in sustainable farming, food innovation, and grassroots initiatives, was a perfect fit for Turbow Farms to broadcast its commitment to locally grown, sustainable flowers. Similarly, their feature on 'Live in the Bay', a widely followed local news outlet, drastically increased Turbow Farms' visibility among a wider local audience.

These media appearances were not a standalone achievement but a result of several, compound efforts in building brand awareness and fostering an online presence. They further amplified Turbow Farms' visibility, bolstering reputation, increasing engagement, and ultimately driving more interest towards their workshops and seasonal offerings. The media coverage led to a synergy effect, complimenting our primary social media strategies and intensifying their impact manifold.

Watch here:

LIVE! IN THE BAY: Turbow Farms to be featured on California Bountiful on KRON 4

California Bountiful TV: Turbow Farms Silicon Valley

Summary:

This case study demonstrates the transformative power of a strategic, well-executed online presence for small businesses. By focusing on key elements such as personalizing the brand, leveraging the right content format, staying trendy, and offering unique experiences to the audience, small businesses like Turbow Farms can positively impact their brand awareness, online engagement, and overall business growth. The Turbow Farms growth story serves as an inspiring roadmap for small businesses aiming to boost their visibility and engagement rates.

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